PRIVACY POLICY AND COOKIES STATEMENT
INTRODUCTION
Workroom Collective Ltd ("Workroom," "we," "us," or "our") is committed to respecting your privacy. This Privacy Policy explains how we use the personal data we collect about you, your rights regarding your personal data, and how we protect your personal information when you use our website www.wrkrm.co (the "Website"), attend our events, become a member, or interact with us through social media or other channels (our "Services").
CONTACT DETAILS
For any questions about this Privacy Policy or our data processing practices, please contact our Data Protection Officer:
Email: info@wrkrm.co
Postal address: 94 Wallasey Road, Wallasey, Wirral, CH44 2AE, United Kingdom
CATEGORIES OF PERSONAL DATA WE COLLECT
We collect and process the following categories of personal data:
- Name, address, email address, telephone number, gender, date of birth, age.
- Account and membership details, including usernames and passwords.
- Financial details, such as bank account and payment card information.
- Device and usage data, including IP address, browser type, and operating system.
- Records of your interactions with us via phone, email, post, or social media.
- User-generated content you upload or share, such as audio, video, images, text, and posts.
- Location data from event attendance or location-enabled features.
- Marketing preferences and communication preferences.
- Health or accessibility information provided voluntarily.
- CCTV footage when you attend our events or venues.
- Photographs and videos captured at our events, where you may be featured directly or indirectly.
- Information about electronic communications, such as whether you opened emails or clicked links.
- Responses to surveys, competitions, and voting activities.
- Public profile information from social networks.
SOURCES OF PERSONAL DATA
We collect personal data directly from you through:
- Interactions on our Website or social media.
- Membership registration or event attendance.
- Purchases or transactions conducted with us.
- Communications via email, phone, social media, or other channels.
- Participation in surveys, competitions, or feedback forms.
We also receive personal data from third parties including:
- Ticketing partners or service providers when purchasing tickets or registering for events.
- Social media platforms if you register or log in using these credentials.
- Other third parties to whom you've given permission to share your data.
HOW WE USE YOUR PERSONAL DATA
We use your personal data in accordance with applicable data protection laws for the following purposes:
- To perform contracts and process orders, including payments and delivery of services.
- To comply with legal obligations, such as responding to legal requests or investigations.
- To verify your identity, prevent fraud, and ensure website and event security.
- To manage your membership, provide personalised experiences, and administrative management.
- To market and communicate our Services and conduct targeted promotional activities.
- For internal business purposes such as analytics, market research, and service improvement.
- To manage inquiries, complaints, and customer support.
- To maintain safety at our venues and events, including CCTV monitoring.
- To capture and use photographs and videos taken at our events for marketing on our Website, social media, and promotional materials, including using your name and likeness.
- To investigate incidents or provide tailored event services based on voluntarily provided health information.
SHARING YOUR PERSONAL DATA
We may share your personal data with:
- Trusted third-party processors assisting with our Services.
- Other companies within our group for operational or marketing purposes.
- Law enforcement or governmental authorities if legally required.
- Potential buyers or sellers if we sell or acquire businesses or assets.
We will never sell or rent your personal data without your explicit consent.
DATA RETENTION
We retain personal data for as long as necessary, typically for two years after your last interaction with us. CCTV footage is retained as required by law or relevant investigations.
AUTOMATED DECISION-MAKING AND PROFILING
We may combine personal data collected from different sources to create marketing profiles. This enables us to deliver personalised marketing content based on your interests and past interactions.
YOUR RIGHTS
Under data protection laws, you have rights to:
- Request access to your personal data.
- Correct inaccuracies in your data.
- Request deletion or restriction of your data.
- Object to data processing based on legitimate interests or marketing.
- Obtain your data in a structured format (data portability).
To exercise these rights, contact our Data Protection Officer.
WITHDRAWING CONSENT
Where we rely on consent, you may withdraw it anytime via our contact details or adjusting settings on communications.
SECURITY OF YOUR PERSONAL DATA
We implement industry-standard security measures. However, transmitting data online has inherent risks, and any transmission is at your own risk.
COOKIES
Our Website uses cookies and similar technologies to:
- Enable essential website functions.
- Analyse website usage to improve performance.
- Deliver personalised marketing and retargeting.
- Facilitate social media interactions.
You can manage cookie preferences via your browser settings.
CHANGES TO THIS POLICY
We may update this Privacy Policy occasionally. Regularly review this policy to stay informed of our practices.
This Privacy Policy was last updated on 31 July 2025.
